Effective Date: February 4, 2026 | Last Updated: February 4, 2026
TX POSTS ("we," "us," or "our") operates the txposts.com website and provides sign post installation services to real estate professionals in the Dallas-Fort Worth area. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
INFORMATION WE COLLECT
Personal Information
We may collect personal information that you voluntarily provide when using our services, including:
- Contact Information: Name, email address, phone number, and mailing address
- Business Information: Brokerage name, real estate license information
- Property Information: Property addresses for installation services
- Payment Information: Billing details processed through secure third-party payment processors
- Communication Records: Records of your communications with us, including SMS/text messages
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and fulfill your service requests
- Send you service confirmations, updates, and reminders via SMS and email
- Communicate with you about your account and our services
- Process payments and send invoices
- Improve our website and services
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Comply with legal obligations
SMS/TEXT MESSAGE OPT-IN AND COMMUNICATIONS
Important SMS Consent Information: By providing your phone number and submitting a service request through our website or order form, you expressly consent to receive SMS/text messages from TX POSTS related to your service requests and account.
How You Opt-In to SMS Communications
You opt-in to receive SMS/text messages from TX POSTS when you:
- Submit a service request through our online order form and provide your phone number
- Check the SMS consent checkbox on our forms
- Verbally consent to receive text messages when speaking with our team
- Text a keyword (such as "STATUS") to our business phone number
Types of SMS Messages You May Receive
Once opted in, you may receive text messages regarding:
- Service request confirmations
- Installation scheduling and appointment reminders
- "On my way" notifications when our installer is en route
- Job completion confirmations
- Sign status updates and inventory information
- Invoice and billing notifications
- Responses to your inquiries
Message Frequency
Message frequency varies based on your service activity. You may receive multiple messages per service request (confirmation, reminder, completion notification). Recurring messages may be sent for ongoing services.
How to Opt-Out of SMS Messages
You can opt-out of receiving SMS messages at any time by:
- Replying STOP to any message you receive from us
- Calling us at (817) 760-8288
- Emailing us at support@txposts.com
After opting out, you will receive a one-time confirmation message. Opting out of SMS will not affect other communications from us (such as email) or your ability to use our services.
Help and Support
For help with SMS messages, reply HELP to any message or contact us at (817) 760-8288 or support@txposts.com.
MOBILE INFORMATION SHARING
We do not share, sell, rent, or otherwise disclose your mobile phone number or SMS opt-in consent information to any third parties for their marketing purposes.
Your mobile information may only be shared with:
- Service Providers: Third-party vendors who assist us in sending SMS messages (e.g., our CRM platform), who are contractually obligated to protect your information
- Legal Requirements: When required by law, court order, or governmental authority
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Understand how you use our website
- Improve our website performance
- Analyze traffic patterns
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information, including:
- Secure (HTTPS) connections for all data transmission
- Limited access to personal data on a need-to-know basis
- Regular security assessments and updates
- Secure third-party payment processing (we do not store credit card numbers)
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
YOUR RIGHTS
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-Out: Opt-out of marketing communications and SMS messages
- Data Portability: Request your data in a portable format
To exercise any of these rights, contact us at support@txposts.com or call (817) 760-8288.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
CHILDREN'S PRIVACY
Our services are intended for users who are 18 years of age or older. We do not knowingly collect information from children under 18. If we learn we have collected information from a child under 18, we will delete it promptly.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact us:
TX POSTS
Phone: (817) 760-8288
Email: support@txposts.com
Service Area: Tarrant County, Texas